Privacy Policy

LLRG5 is committed to protecting our customer privacy and takes its responsibility regarding the security of customer information very seriously.

This privacy policy in line with the General Data Protection Regulation (GDPR) describes the personal data collected or generated (processed) when you use LLRG5’s website.

It also explains how your personal data is used and protected, what choices you have relating to your personal data and how you can contact us.

What personal information do we collect? We ask you for certain personal data to provide you with the products or services you request.

For example, when you make purchases, contact our consumer services, request to receive communications, create an account, or use our site.

This personal data includes:

  • Contact details including name, email, telephone number and shipping, billing address;
  • Login and account information
  • Personal details including purchase history

    Your data may be used for the following purposes:

    Providing products you request: we use the information you give us to in relation to processing your order, tracking and delivery and customer service communications.

    Contacting you in the event of an order query, change or cancellation: These communications are not made for marketing purposes and cannot be opted-out of.

    Credit or other payment card verification: we use your payment information for accounting, billing and audit purposes and to detect and / or prevent any fraudulent activities;

    When you use our site, we will use your personal data to provide the requested product. For example, if you make a purchase on, we will use the contact information you give us to communicate with you about the purchase or promotion.

    If you contact our consumer services, we will use information about you, such as delivery or payment information, or the product you have purchased to help you resolve a problem or question.

    Opting out of direct marketing

    Marketing: from time to time we will contact you with information regarding promotions and products via e-communications.

    You will have the choice to opt-in or opt out of receiving such communications by indicating your choice when registering an account.

    You will also be given the opportunity on every e-communication that we send you to indicate that you no longer wish to receive our direct marketing material. If you have an account, you can opt-out of receiving LLRG5’s marketing communications by modifying your preferences in the "view or change my profile" section of your account.

    Your rights relating to your personal data

    You have the right to request:

    • access to your personal data
    • an electronic copy of your personal data
    • correction of your personal data if it is incomplete or inaccurate or
    • deletion or restriction of your personal data in certain circumstances.

    Cookie Policy
    We currently use Google Analytics to analyse the audience of the website and improve our content.

    No personal information is collected from Google Analytics.

    Please note that you can block or allow cookies.

    Our entire website would still be accessible if cookies were blocked.

    Protect and secure your credit card information

    In order to protect and safeguard personal data, we have applied appropriate business systems and procedures.

    Your credit card information is communicated to us through a secure server protocol, which encrypts all your personal and credit card details.

    The encryption technique used is the industry standard "Secure Socket Layer" (SSL) technology.

    Contact Us

    G5 Haute Cosmetiques / LLR-G5 Ltd,
    Knock Airport Business Park,
    Co Mayo, F12 WD58,

    Tel: +353 949028830

    We are at liberty to change the way in which we collect, transmit and process personal information as we may consider necessary.

    This privacy statement may therefore be amended from time to time in order to reflect the most recent changes.